Sometimes our customers are misfits.
Sometimes our customers are a-hole misfits.
Here is a conversation I had on the phone with an ultra-mega a-hole.
Me: Hello, Carpet Warehouse.
A-hole: How much for a piece of carpet?
Me: Do you mean a remnant?
A-hole: Yeah, like the left over piece.
Me: Oh, it's a pretty big range - maybe $75 - $200, but the best thing to do is to come to our warehouse and see what remnants we have available.
A-hole: Well that's retarded.
Me: Excuse me?
A-hole: Well, I talked to another carpet company and they told me the same price range, but you're just retarded if you think I'm going to pay that much money. I just need something to park my car on.
Me: OK, well you can come see what we have available.
A-hole: It sounds like a waste of time. What would a brand new small piece of your cheapest carpet cost me?
Me: Oh, about $75 - $100
A-hole: That's just retarded. You're going to charge me $75 - $100 for a piece of brand new carpet and $75 - $200 for a remnant?
Me: Well, they're both new pieces of carpet. The remnants aren't used.
A-hole: You're retarded. I hope you all go out of business and don't sell one more piece of carpet, never.
Me: "click"
Yeah. Sometimes answering the phones is lots of fun.
Cash man says "hold you" when you wants to be picked up and carried. Today, he met a deer friend and kept telling it "hold you". I don't think Cub understood that the deer had no desire or capability to hold him.
Her choice of wording showed her ignorance right away, what a winner.
ReplyDeleteMy son used to say "I want to hold you" when he wanted to be picked up, too. I miss that. Now he says stuff like "excitement is when you crash your bike and hurt your nuts.". I suppose I'll miss those comments someday too, lol.